Introduction

Hi! My name is Michaela and I’m a trilingual business professional (English, German, and Swahili) with international work experience spanning four countries on three continents. I have a proven record of providing excellent customer service and support to a diverse range of clientele as evidenced by years of successfully operating as a translator, international flight attendant, and preschool teacher. My excellent communication skills and ability to quickly establish rapport with constantly changing team members and customers are constantly on display when I’m at work.

Qualifications

Fluent Spoken and Written: English, German, Swahili

• Passenger translator delivering inflight announcements in three languages.
• Taught English to native German speaking children.
• Head of the interpretation and translation team for Swahili, German, and English-speaking clients at travel company.

Proven writing skills:

• Designed a marketing campaign consisting of direct mail, email, and social media advertisements, resulting in a 50% increase in inbound leads in the first month of implementation.
• Composed and proofread memos, letters, reports, and listings, providing accurate, concise, and error-free communication.
• Designed sales brochures and marketing materials to increase brand awareness and grow sales for travel company.                                                                   

International Work Experience:

         United States

         Germany

         Tanzania

         Austria

         Switzerland